At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands. So they can achieve the goal of every modern business: staying one step ahead of a fast-changing world.
Job description
Job Title: SPE/SME
Reporting to: Team Leader
Objectives
Associate would be responsible for reviewing information on the mortgage document and entering the information from mortgage document to Client System, Performing due diligence by validating the information on documents, review the conditions and sign off basis the availability of required documents. Flag out any discrepancy issues found on any of the required mortgage documents back to customer.
Key Result Areas (KRAs)
Productivity:
- SPEs on production is expected to meet or exceed the set / agreed target in a given timeframe, both during the training period and in the period following training.
- The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Quality:
- SPEs are expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
- The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Feedback:
- SPEs are expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development.
Qualification:
Graduate/Diploma (3 year) in any discipline. Bachelors degree in accounting or finance or related field would be preferable
Skill Sets
- 12 months – 72 months experience being part of below functions:
- Experience of working in US Mortgage Escrow experience
- Understand escrow lines or products
- Experience of working in Escrow set-up, Analysis and Cancellations.
- Knowledge of mobile homes (good to have)
- Mortgage Insurance cancellations
- Hazard Insurance
- Decent oral and written communication skill with mortgage domain experience
- Good analytical and reasoning skills
- Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 30 wpm.
- Ability to work with multiple teams
- Stress tolerance – Ability to work accurately under pressure.
- Good Team Player
- Willingness to work in night shifts(6.30 pm IST to 4:30 am IST)
- Willingness to work from office locations
Time and Venue
16th January , 3.00 PM – 7.00 PM
Address- Hyderabad:Cognizant Mortgage Services Corporation Mindspace SEZ, Building No. 12A 1st Floor, Unit No. 901, Madhapur Hyderabad, Telangana, India 500081