24]7.ai is a leading provider of Customer Experience (CX) Solutions and Services blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products.
With over two decades of contact center expertise, [24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce customized, satisfying customer experiences. With a commitment to excellence, we leverage purpose-built technology and highly skilled teams to ensure seamless interactions between businesses and customers worldwide. As a trusted partner for numerous enterprises, our solutions transcend industry standards, setting benchmarks for reliability, scalability and customer satisfaction.
Job description
International Customer Support (Voice)
Location: Bangalore
Shift: Rotational (Including Night Shifts US timings)
Salary: 2,83,772 4,00,000 LPA + Incentives + Goodies
Time and Venue
13th October , 9.30 AM – 5.30 PM
Prestige Tech Platina, 2, Marathahalli – Sarjapur Outer Ring Rd, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560103
Contact – Vasudevan.J ( 9980693405 )
Roles & Responsibilities:
- Handle inbound and outbound calls or chats from international customers (primarily US, Australia, etc.)
- Provide accurate information related to products, services, or technical issues
- Troubleshoot and resolve customer queries with empathy and professionalism
- Maintain high levels of customer satisfaction
- Document customer interactions and follow-up when necessary
Skills Required:
- Excellent verbal and written communication skills (English)
- Good logical reasoning and analytical abilities
- Customer service orientation and willingness to go the extra mile
- Willingness to work in night shifts and rotational shifts
Eligibility Criteria:
- Minimum Qualification: PUC / 12th / Diploma
- Graduates and Postgraduates: B.Com, BBA, B.Sc, BCA, B.E/B.Tech, BA, MBA, M.Com
- Freshers and Experienced candidates are welcome
- Age: 18 to 35 years
Perks & Benefits:
- Two-way Cab Facility
- Life & Medical Insurance
- Access to World-Class Facilities:
Cafeteria | Gym | Sports Arena | Amphitheatre | Theme-Based Breakout Zones
Apply Now!
Contact: Vasudevan J
Call or WhatsApp: +91 99806 93405