To unblock a disabled EPF account, you can submit a request through the EPFO member portal, visit an EPFO office, or schedule an appointment using the EPFi GMS interface. You’ll need to verify your identity and provide relevant documents, such as an Aadhaar card, PAN card, and bank account details. The employer has 15 days to complete the request. If the request is accepted, your account will be unlocked and you can make online claims, file individual claims, or request a final withdrawal. If the request is rejected, the member’s logon will record the comments and reasons for denial
INTRODUCTION
EPFO being a premier Social Security Organisation of the country is committed to provide expeditious Social Security benefits to its members under the aegis of its three schemes viz. the EPF, EPS & EDLI.
Social security benefits are also being provided under various
Government Schemes like the Aatmanirbhar Bharat Rojgar Yojana
(ABRY) to eligible members of the EPF & EPS schemes.
A precautionary verification mechanism is prerequisite to mitigate risks involved because of possible frauds, impersonation and forgery. The first and the foremost action would thus be to protect the capital or its flight from an account. Thus, it is imperative to freeze some or all of the operations in respect of MIDs/UANs/Establishments, where there is a chance of fraudulent withdrawal or an attempt to fraud or having committed the fraud.
Freezing is carried out to protect the members’ funds and also to ensure proper verification as well as investigation of any fraudulent attempts or acts, till such time the facts are ascertained and genuineness established.
Once the verification process is over, the funds are protected and made available in the rightful account, the competent authority would need to allow transactions as well as inform the concerned.
Accordingly, to lay out a procedure for freezing and de-freezing of such MIDs/UANs/Establishments, the present SOP is prescribed.
SCOPE
i. To specify the mechanism for identifying potential cases of
suspicious accounts/transactions wherein there is a possibility for
impersonating or fraudulent withdrawals.
ii. To specify necessary steps to protect the funds lying within such
accounts or transactions made therefrom so that there is no flight of
capital and members’ funds are secured.
iii. To inquire into the genuineness or otherwise of such accounts or
transactions within a given time frame.
“De-freezing” refers to restoring the frozen operations and found genuine
after verification in a given time frame and duly authorised by authority as
mentioned in Para 4.9 of this SOP.
Authorised Officer” is the competent authority to take any or all actions
required including the freezing & de-freezing of MID/UAN/Establishment.
Form : 11 Click Here
Form: 5 Click Here
Form: 10 Click Here
Duration of the freezing
Normally, the duration of the freeze should not exceed 30 days from the date of freezing, except in the cases where there is a confirmation of the fraud.