Infosys BPM- Walk-In Drive for International voice process -Pune

Job description

We are Hiring – Voice Process Professionals – International Customer Support – Pune

Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!

Location: Pune, India
Walk-In Dates: 10th of April 2026
Openings: 100

Time: 10:00 AM to 2:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Mode: 100% Work from Office (WFO)

Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 0- 5 Years
Qualification: Any Full-Time Graduate (15 years of formal education)

About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!

Mandatory Requirements:

International Voice Support Experience – Must Have
Excellent Communication Skills Speak, Read, and Write fluently in English
Outstanding Customer Handling Skills
Willingness to Work Night Shifts
100% Work from Office Pune Location

What You’ll Do:

Engage with international customers to resolve queries and provide outstanding support.
Build rapport through active listening, empathy, and professional communication.
Deliver solutions by understanding customer needs and navigating internal processes.
Maintain high standards of ethics, integrity, and customer satisfaction.
Adapt to evolving tools, technologies, and workflows with agility.

Qualifications:

Prior experience in customer service or contact center roles preferred.
Open to graduates from any stream with strong communication skills.

Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry

Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Phase III, Hinjewadi Campus on 10th of April between 10:00 AM 2:00 PM

Why Infosys BPM?

Work with global clients across industries.
Be part of a robust technology ecosystem that fosters innovation and growth.
Enjoy a collaborative culture, continuous learning, and career advancement opportunities.

Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Lets build the future of customer service together.
We cant wait to meet you!

Warm Regards,Talent Acquisition Team

Infosys BPM Ltd.Human Resources | INFY HRwww.infosysbpm.comBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers

Sivamin