Tofflon (India) Private Limited – Walk-in interview on 03rd April || Service Engineer || Goa, Verna

TOFFLON (INDIA) PRIVATE LMITED is an india local office for “Tofflon Group”,Toffon Stock Code: SZ 300171) was founded in 1993. It is a comprehensive pharmaceutical equipment supplier to provide process support, core equipments, integrated system and pharma engineering for the pharma and biotech industry in the world. Since its foundation, Tofflon has supplied more than 8000 equipments and systems for 2000 pharmaceutical companies across over 40 countries and regions in the world which have been widely applied in the fields of liquid and lyo injectables, chemical API, bioengineering and pharma packaging, etc.

Vacancy Details

Designation: Service engineer
Department: Service
Qualification (minimum/desirable):A Bachelor Degree or above in Engineering ( Mechanical / Electrical / Electronics)
Diploma in Engineering ( Mechanical / Electrical / Electronics)
Experience: Minimum of 2 years experience in renowned Pharmaceutical equipment manufacturing companies, or consultant companies.

Reporting to: Area Service Manager – TechnicalSalary

Salary is not a constrain for the right candidates

Job Objective:
The objective is to provide the installation, validation, and commissioning for existing or new machines. Provide support to our customers through physical or other sources of media.

Major Accountabilities

• Monitor machine performance and develop preventive maintenance measures.
• Responsible for maintenance during and after the warranty period of the equipment.
• Responsible for on-site installation, commissioning, acceptance, and verification of equipment;
• Conducting quality assurance and safety checks on the equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Diagnose the technical failures and determine proper solutions to customers.
• Providing recommendations to customers about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Support and train customers on the product solutions that have been purchased.
• Build positive relationships with customers.
• Timely and professionally handle field service calls and issues arising from the field service visits.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
• Submit detailed service reports at the completion of every service visit. The report must summarize/obtain the key point of the new requirements/customer feedback/suggestions on the design/manufacturing/service of Tofflon products, which supports continuous product improvement.
• Adhere to learn new technologies/improvements in the existing products.

Date: 3rd April 2022
Time: 9.00 AM – 6.30 PM

Venue: THE FERN KESARVAL RESORT & SPA, VERNA, GOA Verna Plateau, Kesarval, Cortalim, Goa 403 710, India
Interested Candidates Should Sent CV to hr.in@tofflon.com

Contact – L Dileep Kumar ( 7259039821 )