Tech Mahindra – Hiring for Customer Support Associate

Tech Mahindra is an Indian multinational information technology services and consulting company. It was formed in 1986 as a joint venture between Mahindra & Mahindra and BT Group. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

Job description

Hello Candidates,

Join our Team at Tech Mahindra!!

Profile – Customer Service(Chat Process)
Location – Noida(WFO)
Openings: 200
Location: Noida, Ghaziabad, Delhi / NCR
Education: Under Graduate/ Graduate both can apply

Roles and Responsibilities

• Manage incoming phone calls & chat
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Identify and assess customers needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.

Eligibility

• Good communication skill is required.
• Under Graduate/ Graduate both can apply
• Freshers & experienced both are eligible.
• Salary will depend on communication skills and previous experience.
• 5 days working with rotational shifts and off.
• Immediate joiners are required.

Interested ones can contact

“HR Ishika – 7303225148” or “HR Himanshi – 7983513155” or “HR Ravindra – 8595052892” , “HR Mohini-8448716839 ” or “HR Anushka- 9354011275”

Can directly come for walk in interview at below mentioned address and mention “HR Radhika” or “HR Ishika” or “HR Mohini” or “HR Ravindra” or “HR Himanshi” on top of your resume.
Monday to Saturday (10AM to 3PM)

Office Address – A6, Sec 64, near Sahara Chowk, nearest metro station – Noida Sec 62
Carry below list of documents while coming for interview.

• Hard copy of resume, E-Aadhar card & Pan card
• All education documents
• All experience letters

Time and Venue
25 September – 4th October , 10.00 AM – 4.00 PM
A-6 Tech Mahindra , Noida sec 64 Sahar Chowk Nearest Metro Station-62