Infosys BPM- Walk-In Drive for International voice process -Pune

Job description

We are Hiring – Voice Process Professionals – International Customer Support – Pune

Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!

Location: Pune, India
Walk-In Dates: 10th of April 2026
Openings: 100

Time: 10:00 AM to 2:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Mode: 100% Work from Office (WFO)

Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 0- 5 Years
Qualification: Any Full-Time Graduate (15 years of formal education)

About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!

Mandatory Requirements:

• International Voice Support Experience – Must Have
• Excellent Communication Skills Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office Pune Location

What You’ll Do:

• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.

Qualifications:

• Prior experience in customer service or contact center roles preferred.
• Open to graduates from any stream with strong communication skills.

Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Phase III, Hinjewadi Campus on 10th of April between 10:00 AM 2:00 PM

Why Infosys BPM?

• Work with global clients across industries.
• Be part of a robust technology ecosystem that fosters innovation and growth.
• Enjoy a collaborative culture, continuous learning, and career advancement opportunities.

Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Lets build the future of customer service together.
We cant wait to meet you!

Warm Regards,Talent Acquisition Team

Infosys BPM Ltd.Human Resources | INFY HRwww.infosysbpm.comBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers