Cognizant Any Graduate Freshers Walk In Drive in Hyderabad

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work

Vacancy Details

• Qualification:Any Graduate
• Experience : 00+years
• Job Location:Hyderabad
• Openings: 15

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
• Provide accurate information to customers regarding products/services offered by the company.
• Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
• Meet performance targets set by the organization for call handling time, resolution rates, and first-call resolution ratios.
• Collaborate with team members to achieve common goals and improve overall process efficiency.

Desired Candidate Profile

• 0-1 years of experience in BPO voice processes (customer service/voice support).
• Excellent communication skills in English language proficiency required.
• Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business needs.
• Strong problem-solving skills with attention to detail and analytical thinking abilities.

Eligibility Criteria.

1. Any graduates – 2021 to 2024 graduates (2024 passing out candidates should have all semester original marksheet, except last semester)
2. No backlogs/ Arrears
3. Candidates pursuing graduation/post-graduation are not eligible.
4. Willing to work in Night shift

Time and Venue:

3rd September , 10.00 AM – 1.00 PM
Venue: Cognizant technology solutions, Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032 
Contact – Bhavana Anumula 

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