BIG BASKET – Hiring for Customer Support Associate – 300 Openings

About company

BIG BASKET: E-grocery has been one of the fastest-growing segments in the consumer e-commerce space and its growth is propelled by India’s rising consumption and digital penetration.

Bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 25,000 products and over 1000+ brands in our catalogue you will find everything you are looking for.

Job description

Interview every Mon To Sat (From 10am to 4pm)
Job Description: We are Looking for Talented Customer Service Executive Professionals.
First 3 Months WFO. Post that WFH. (In every 2 months 6 days WFO if required).
Languages required: English, Hindi & Telugu (or) English, Hindi & Marathi (or) English, Hindi & Bengali.
Job Location: Kondapur
Openings: 300

Education:

Any (10+2, Diploma, Degree)
Strictly No to B-tech, MBA and PG Freshers
Freshers and candidates with experience in BPO sector

Desired Candidate Profile:

1) Possess good communication skills in mentioned languages English, Hindi & Telugu (or) English, Hindi & Marathi (or) English, Hindi & Bengali.

2) Must be a Team Player.
3) Have a good attitude – Should be committed to the work.
4) Flexible for Rotational Shifts between 06:00 AM to 11:45PM (any 9 Hrs)
5) Typing Speed: Min 20 to 25 WPM
6) Age Limit: 30 Yrs

Freshers salary 2 LPA

About the Job: The Job requires interacting with customers over calls to ensure all issues are resolved to customer’s satisfaction. Job requires you to understand the customer’s problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. As a Customer Service Executive, you will be dealing with our customers from all over India. As a company we take great pride in the level of customer service we deliver to the customers. Therefore, we hire only the best customer service professionals.

Walk-in every Mon- Sat from 10am to 4:00 pm to below mentioned address:

Big basket IRCPL, 1st Floor of Big Basket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Hyderabad, Kondapur, Telangana – 500084

Landmark: Near Jain Heritage a Cambridge School (Botanical Garden Road).

Steps to reach Location

Hi-Tech City Metro Station->> Masjid Banda ->> Take left from Chatrapati Shivaji Circle->> Towards Kalajyothi Road ->> Sai Prithvi Enclave>> 1st Floor of Big Basket Warehouse.

Location Link: https://maps.app.goo.gl/BosgGR2Qv21fiYjQA
Send your CV on WhatsApp +91-9511921087 (Calls will not be answered)

Perks and Benefits
PF; ESIC and Internet allowance