Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job description
Location: Hyderabad
Exp Range : 5-10 years
Key Responsibilities
- Analyze business requirements and create test scenarios, test cases, and test data
- Perform functional, regression, system, integration, and UAT testing
- Test Salesforce modules such as Sales Cloud, Service Cloud, Experience Cloud
- Validate custom Apex classes, triggers, Visualforce pages, and Lightning components
- Verify workflows, process builder, and flows
- Execute API testing and integration validation (REST/SOAP)
- Identify, log, track, and manage defects using tools like JIRA, Azure DevOps
- Collaborate with developers, business analysts, and stakeholders
- Perform data validation and ETL testing (if applicable)
- Participate in Agile ceremonies (Sprint planning, stand-ups, retrospectives)
- Ensure adherence to testing standards and best practices
Required Skills
Technical Skills
- Strong knowledge of Salesforce platform
- Experience in testing:
- Sales Cloud / Service Cloud
- Lightning UI
- Familiarity with:
- Apex, SOQL (basic level)
- Salesforce objects, validation rules, workflows, flows
- Experience with test management tools (JIRA, TestRail, ALM)
- Knowledge of API testing tools (Postman, SoapUI)
- Understanding of SQL and data validation
Automation (Preferred)
- Experience with automation tools like:
- Selenium
- Provar (Salesforce-specific)
- UFT
- Cypress (optional)
- Knowledge of CI/CD pipelines (Jenkins, Azure DevOps)
Soft Skills
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work in Agile environments
- Attention to detail
Preferred Qualifications
- Salesforce certification (e.g., Salesforce Administrator / Platform App Builder / QA-specific tools like Provar)
- Experience with data migration and integration testing
- Domain experience (Sales, CRM, Customer Support)
Nice to Have
- Experience with Performance Testing (JMeter)
- Knowledge of DevOps practices in Salesforce
- Exposure to Einstein Analytics / AI features
Education
- Bachelors degree in Computer Science, IT, or related field
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