Jobs

Infosys BPM – Walk ins For Voice-Based Customer Support

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities.

We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI.

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
Locations: Bengaluru (Interview), Job Locations: Bangalore
Openings: 100
Experience: 0 – 1 years
Education: Fresh Graduates (0–1 year experience)

Walk-In Dates: 17th September 2025
Time: 10:00 AM to 1:00 PM
Venue: Infosys BPM Hiring Center
785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center
Mode: 100% Work from Office (WFO)

Who Were Hiring

We’re on the lookout for Fresh Graduates (0–1 year experience) who are enthusiastic and have a passion for customer excellence. If you’re looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Customer Support – Voice Process

Provide first-level resolution and empathetic customer care
Handle objections, build rapport, and ensure smooth resolutions
Stay informed on product updates and tools
Log tickets, track cases, and ensure timely follow-up

What You Need to Bring

Excellent communication skills (written & verbal – English)
Willingness to work in US time zones (Night Shifts)
Any Full-time Graduate (No backlogs)
Commitment to 100% Work from Office (No Hybrid)
Readiness to complete client-specific training
Ability to handle 24×7 rotational shifts

Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry

Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Bengaluru JP Nagar Campus on 17th September 2025 between 10:00 AM – 1:00 PM

Why Infosys BPM?